Twitter is rolling out a new profile type exclusive to businesses, non-profits, publishers and creators called Professional Profiles....
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Tripepi Smith analyzed over 40 City of Santa Cruz social media sites and presented its recommendations in a virtual meeting with City staff....
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Hiding a negative comment on your agency's Facebook Page is a tempting solution that sounds easier than deleting the comment. Don't do it, though....
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With so many social media platforms out there, it can be difficult to discern which ones are best for reaching residents and business owners within your city....
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There's a lot to talk about when you're a public agency....
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