Lomita Publishes Digital Water Quality Report with Tripepi Smith Support

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2019 Lomita Water Consumer Confidence ReportTeam Tripepi Smith works closely with the City of Lomita to advance transparency with residents about its municipal water system. In November 2019, the City extended its contract with Tripepi Smith for water-related communication efforts. Tripepi Smith works on an ongoing basis to communicate with Lomita residents regarding water quality data, environmental updates and Lomita Water System information.

The City of Lomita engaged Tripepi Smith to develop its 2019 Lomita Water Consumer Confidence Report (CCR). This was Lomita’s first time publishing the report electronically. Historically, the City had only printed and mailed copies to residents, incurring unnecessary expenses.

When the City tapped Tripepi Smith for support, the firm immediately suggested a digital format to make the document more accessible and save City funds. Tripepi Smith created a user-friendly digital PDF of the report before distributing it through a press release announcement and making it available on the City’s dedicated water issues website, The firm also designed a Water Bill insert that prompted ratepayers to access the report online.

“The shift to digital gave us more creative freedom to enhance transparency and better inform the public about their water,” said City Manager Ryan Smoot. “I’m grateful that Tripepi Smith came up with a new format for sharing our water quality data. It’s more user-friendly for our residents and has the added benefit of saving taxpayer dollars.”

Senior Business Analyst Jen Nentwig and Junior Business Analyst Sara Madsen collaborated with City Staff on the effort. Jen researched State of California requirements and was the mind behind digitizing and electronically distributing the document. Sara gathered Lomita Water System information and water quality data to develop and design the report itself.

“This was an exciting project since we had the chance to suggest a brand-new, cost-saving strategy for getting Lomita’s annual water quality report to residents,” said Jen. “The experience we gained writing the report and familiarizing ourselves with CCR requirements and processes will help us better serve Lomita Water and other water agency clients in the future.”

“Tripepi Smith is proud to support Lomita’s goals of making water quality data accessible and engaging for residents,” said Tripepi Smith President Ryder Todd Smith. “Making water agency business–like water quality reports, conservation education, bill-pay information, environmental outreach and support, capital project celebrations and 218 outreach–appealing and helpful is what Tripepi Smith does best. The 2019 Consumer Confidence Report is a milestone effort in improving Lomita Water’s communications. We look forward to continuing on this path of improvement of stronger, better, faster communications.”

About the City of Lomita

As a family-friendly City, Lomita creatively and consistently strives to provide excellent public service and employee performance, with the intent to enrich the quality of life for every citizen, worker and business owner. The mission of the City of Lomita is to provide a healthy, safe and friendly small-town community where everyone can successfully live, work and play.

About Tripepi Smith

Tripepi Smith is an Orange County-based marketing, technology and public affairs firm that serves for-profit, nonprofit and public agencies. Its unique mix of marketing and technology prowess provides a competitive advantage to agencies seeking to leverage the internet to achieve their communication goals. The firm provides full content creation services, including: ghost writing, collateral development, photography, video production, search engine marketing, search engine optimization, email marketing campaigns and website design and execution. Tripepi Smith clients include: City of American Canyon, City of Culver City, City of Cupertino, City of Daly City, City of Duarte, City of El Cerrito, City of Indian Wells, City of La Cañada Flintridge, City of Lakeport, City of Lake Forest, City of Paramount, City of Rolling Hills Estates, City of Santa Ana, City of Santa Cruz, City of Tracy, City of Yuba City, Cal Choice, California Joint Powers Insurance Authority, Inland Empire Utilities Agency, Rowland Water District, Valley Water Company, California Contract Cities Association, California City Management Foundation, Institute for Local Government, League of California Cities, Renne Public Law Group, Bob Hall & Associates and Climatec Energy Services.