Indian Wells Extends Contract for Five Years

Indian Wells Extends Contract for Five Years

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Indian WellsThe City of Indian Wells has extended its contract with Tripepi Smith for city-wide communications services that focus on resident and business engagement for an additional five years. Tripepi Smith’s work will continue to revolve around helping the City execute its communications, outreach and transparency efforts.

“Tripepi Smith has consistently delivered high-quality writing, impressive visuals and constructive insights that benefit our residents,” said Chris Freeland, city manager. “Indian Wells wants to ensure we communicate with both residents and businesses, and Tripepi Smith has helped improve and heighten our outreach and engagement efforts for each of those groups. Extending the contract was a logical decision.”

A number of Tripepi Smith team members will be tapped for project management, social media management, graphic design support, website content updates, quarterly dashboard metrics reports, news articles, press releases, website technical support, on-site training sessions, editorial calendar maintenance and newsletter production, among other services.

“The City embodies a high-quality life and experience, and we work to ensure our communication efforts match those high standards. The City Staff are a great partner and share our aspirations for making Indian Wells communications the best they can be,” said Tripepi Smith President Ryder Todd Smith. “We are grateful to extend this partnership with Indian Wells so we can continue to help the City tell the story of its community and work with the awesome team at city hall.”

Indian Wells first looked to Tripepi Smith in 2018 to complete an express Communications Assessment that provided significant insights into how the City communicated with its residents. This led to the City enlisting Tripepi Smith later that year to provide retainer communications and marketing support.

Since then, Tripepi Smith has equipped Indian Wells with a Social Media Policy, Financial Primer, renovated mass email system and executed its informative eNewsletters as well as supported staff on social media and strategic outreach. During the first year of engagement, Tripepi Smith also produced the 2019 State of the City video that featured drone footage to showcase the City’s beautiful landscapes.

In 2020, Tripepi Smith looks forward to producing a public safety announcement video and the City’s 2020 State of the City video, in addition to its ongoing communications support

About the City of Indian Wells

Located in the heart of Southern California’s Desert Resort communities, the City of Indian Wells is recognized worldwide for its­ tranquil and luxurious resort environment. Then and now, astute planning and city leadership have helped Indian Wells achieve status as one of the premier residential resorts and vacation destinations in the United States. Guests and residents alike are continually drawn to the many amenities that Indian Wells offers including four world-class resorts, Indian Wells Golf Resort and Indian Wells Tennis Garden, a variety of cultural programs, impressive resident benefits, and much more. Whether you are here for a day, a week or a lifetime, idyllic Indian Wells offers a peerless experience that truly elicits a state of overall well-being. Visit the City of Indian Wells website to learn more.

About Tripepi Smith

Tripepi Smith is an Orange County-based marketing, technology and public affairs firm that serves for-profit, nonprofit and public agencies. Its unique mix of marketing and technology prowess provides a competitive advantage to agencies seeking to leverage the internet to achieve their communication goals. The firm provides full content creation services, including: ghost writing, collateral development, photography, video production, search engine marketing, search engine optimization, email marketing campaigns and website design and execution. Tripepi Smith clients include: City of American Canyon, City of Culver City, City of Cupertino, City of Daly City, City of Duarte, City of El Cerrito, City of Indian Wells, City of La Cañada Flintridge, City of Lakeport, City of Lake Forest, City of Paramount,City of Rolling Hills Estates, City of Santa Ana, City of Santa Cruz, City of Tracy, City of Yuba City, Cal Choice, California Joint Powers Insurance Authority, Bellflower-Somerset Mutual Water Company, Inland Empire Utilities Agency, Rowland Water District, Valley Water Company, California Contract Cities Association, California City Management Foundation, Institute for Local Government, League of California Cities, Renne Public Law Group, Bob Hall & Associates and Climatec Energy Services.